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04-08-2014, 11:52 PM
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#1 |
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Junior Member
Join Date: Apr 2014
Posts: 4
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Hi James,
Just a heads up, yesterday I spent a few hours working with Chad over at Targus. At the conclusion he had me do a firmware update from 0694 to 9084 at that point my laptop was unable to detect the Targus dock (in the Device Manager it would flash back and forth, there a second and then gone) . If you would like I can send you the transcript of the process of steps that he had me try. When we concluded, he asked me to send him the support tool file that you see here. Last edited by Kddsuq; 04-08-2014 at 11:55 PM. |
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04-10-2014, 03:06 PM
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#2 |
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Junior Member
Join Date: Apr 2014
Posts: 4
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Hi James,
just wanted to check in with you to see if there was any progress towards resolving my issue or if you needed anymore info from me. |
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04-17-2014, 04:13 PM
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#3 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you confirm the model of Lenovo notebook that you have? Thanks, James |
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04-17-2014, 05:36 PM
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#4 |
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Member
Join Date: Jun 2013
Location: California
Posts: 56
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Update USB3.0 to 6.3.9600.17031 dated 2/21/2014 from MS
kddsuq,
I would try updating the USB3.0 eXtensible Host Controller to version 6.3.9600.17031 dated 2/21/2014 from Microsoft. This may be it but I actually suspect an incompatibility with the nViidia graphics. I am not sure what to suggest if that is at issue. DocKtor |
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04-17-2014, 05:38 PM
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#5 |
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Member
Join Date: Jun 2013
Location: California
Posts: 56
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...and see if DisplayLink 7.4M2 works
...Also, I am only advocating DisplayLink 7.4M2 as of today.
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