Unplugging USB dock causes reboot Windows 7

Wim · 08-05-2012, 11:03 AM

I suspect it is a "blue screen" but you have the dmp information turned off. Could you turn this on by:

Click Start, right-click My Computer, and then click Properties.
Click on the Advanced System Settings on the left hand side.
Click the Advanced tab.
Click Settings under the Startup and Recovery area, and then select Small memory dump under Writing debugging information.
Click OK two times.

Then wait for a BSOD and then gather the logs after this happens.

Although, before you do this, could you try v6.3 M1 and see if it is still reproducible with that release?

Thanks

Wim

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08-05-2012, 11:03 AM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	I suspect it is a "blue screen" but you have the dmp information turned off. Could you turn this on by: Click Start, right-click My Computer, and then click Properties. Click on the Advanced System Settings on the left hand side. Click the Advanced tab. Click Settings under the Startup and Recovery area, and then select Small memory dump under Writing debugging information. Click OK two times. Then wait for a BSOD and then gather the logs after this happens. Although, before you do this, could you try v6.3 M1 and see if it is still reproducible with that release? Thanks Wim