Webcam Issue on Targus USB 3.0 Dock

Wim · 04-17-2014, 11:37 AM

This is probably not directly related to DisplayLink, as we are just the video part of this dock, and this sounds like a general USB problem.

I see you have the USB 3.0 controller:

Fresco Logic xHCI (USB3) Controller FL1009 Series
Driver Provider: Fresco Logic
Driver Version: 3.5.100.0
Driver Date: 2013/03/07

I think these were quite early USB 3.0 host controllers. It's possible this is having problems when there are a number of high bandwidth USB3.0 devices on the bus. It sounds like the Host controller or hub in the dock are locking up.

Have you tried connecting the dock to a USB 2.0 port to bypass the Fresco host controller and see if that shows the same issue?

Wim

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04-17-2014, 11:37 AM	#5
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	This is probably not directly related to DisplayLink, as we are just the video part of this dock, and this sounds like a general USB problem. I see you have the USB 3.0 controller: Fresco Logic xHCI (USB3) Controller FL1009 Series Driver Provider: Fresco Logic Driver Version: 3.5.100.0 Driver Date: 2013/03/07 I think these were quite early USB 3.0 host controllers. It's possible this is having problems when there are a number of high bandwidth USB3.0 devices on the bus. It sounds like the Host controller or hub in the dock are locking up. Have you tried connecting the dock to a USB 2.0 port to bypass the Fresco host controller and see if that shows the same issue? Wim