Win7/64 - The drivers for this device are not installed. (Code 28)

[JamesH]

Hi,

Please try these steps:

Right click on ethernet device in device manager
Select Driver
Select Update Driver
Select Browse my computer for driver software
Select Browse
Enter C:\Program Files\DisplayLink Core Software\
Check Include subfolders
Select Next

Thanks,
James

[moelski]

Hi James,

this will not work. I don´t have a ethernet device available.
The only device i can see (with a yellow warning sign) is PR08 DisplayPort Dock.

See my screenshot ...

[JamesH]

Hi,

Sorry - I must have ethernet on the brain!

Does trying the above steps on the PR08 DisplayPort Dock in device manager get you anywhere?

I'll get this escalated internally.

Thanks,
James

[moelski]

Hi !

Have tried that several time - no luck.

What can I do now?

[JamesH]

Hi,

I've raised this internally for investigation.

However in case there is an issue with the installer files that are local to your system please try these steps:

1. Reboot your system

2.
Right click on PR08 in device manager
Select Driver
Select Update Driver
Select Search automatically for updated driver software

Thanks,
James

[1200cubic]

Hi,

got the same problem after update via Microsoft-Update-Service. Driver for the device not found (Code 28). Tried to uninstall the new driver and reinstalled the original (version 5.5 something), which previously worked, but with no success. Added the output of the debug-tool.
Just to check that the device isn't broken, i installed the original driver on a fresh Windows7x64 (VM): that worked. But i would like to have the device back working on the real PC. The newest driver 7.6M0 doesn't fix the issue either.

[ccrawford404]

Did you find a solution? I have the same problem. thanks.