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Old 04-24-2014, 03:40 PM   #1
JamesH
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Hi,

Can you attach the output of this tool?
http://www.displaylink.com/support/ticket.php?id=269

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool.

Regarding the crash - do you get a blue screen of death?

Thanks,
James
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Old 04-26-2014, 01:25 AM   #2
blueskyit
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Ok. We will download the tool. We get the typical Windows 8 blue screen message with the watchdog generic error. I can attach if needed.
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Old 04-27-2014, 09:47 PM   #3
JamesH
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Hi,

I've just noticed a similar issue posted elsewhere which is fixed in v7.6.

Can you try this release? You can find it here:
http://www.displaylink.com/support/sla.php?fileid=116

If that doesn't help then please attach the logs and I'll look into your issue.

Thanks,
James
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Old 05-08-2014, 01:54 PM   #4
blueskyit
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Ok. Sorry, just saw the link to try 7.6. Here is the log anyway. If we have an issue with 7.6 then we will upload that log too.
Attached Files
File Type: zip MATT_ASUS_20140508_082953.zip (1.32 MB, 0 views)
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