Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 05-06-2014, 09:13 AM   #1
ChristianP
Senior Member
 
ChristianP's Avatar
 
Join Date: Apr 2011
Posts: 280
Default

Hi Carlos,
we think that the crash you experience is caused by an Apple bug. There are several similar bugs in Mavericks with the WindowServer process crashing during fullscreen transitions.
Since your bug seems machine specific and not easy to reproduce on different machines, the best option would be for you to open a bug with Apple.
You can connect to https://bugreport.apple.com and submit a bug report, including your system profile and your WindowServer crash logs. Please send us the bug ID, when done, so we can follow up with Apple directly and find out if it really was our issue and in case which issue so we can actually do something about it.
Thanks
ChristianP is offline   Reply With Quote
Old 05-06-2014, 05:04 PM   #2
MickM
Member
 
Join Date: Oct 2011
Posts: 52
Default

I've been experiencing this same bug for ages as well. I have a hot corner for Show Desktop and every now and then when my mouse hits that corner the window server crashes and I'm logged out. Super annoying.

I reported it as a bug to Apple back in January (although at the time I didn't know DisplayLink was involved).
MickM is offline   Reply With Quote
Old 05-08-2014, 06:42 AM   #3
cfenollosa
Junior Member
 
Join Date: Mar 2014
Posts: 9
Default

Hi ChristianP,

I submitted the bug to Apple. Here it is: #16850534

Thanks for your help. I hope to have this resolved soon because this may be the first time I'm suffering a random crash using a mac since 2007 and it's making it unusable. I can't gamble on the system crashing while I'm doing work.

cheers,
Carlos
cfenollosa is offline   Reply With Quote
Old 05-09-2014, 06:51 AM   #4
cfenollosa
Junior Member
 
Join Date: Mar 2014
Posts: 9
Default

Apple determined that the bug is a duplicate of #14201901
cfenollosa is offline   Reply With Quote
Old 05-10-2014, 08:26 AM   #5
Carlo
Mac Team
 
Join Date: Feb 2009
Posts: 606
Default

Quote:
Originally Posted by cfenollosa View Post
Apple determined that the bug is a duplicate of #14201901
Thank you cfenollosa,

I'm adding this to our collection. This is a new one for us, we have never been able to reliably reproduce this class of issues.
ID 14.2M should correspond to the second half of June 2013, Apple has had already 10 months to fix this. We will follow up.

Cheers,
Carlo
Carlo is offline   Reply With Quote
Old 05-11-2014, 07:49 AM   #6
cfenollosa
Junior Member
 
Join Date: Mar 2014
Posts: 9
Default

A pity they don't give information about bugs not reported by them, I couldn't access #14.2 so I can't really tell if it's a duplicate.

Anyway, thanks for your support, Carlo!
cfenollosa is offline   Reply With Quote
Old 05-28-2014, 11:34 PM   #7
wacamoe
Junior Member
 
Join Date: May 2014
Posts: 1
Default

I also randomly will get logged out of the OS when using a "Show Desktop" shortcut. (See https://discussions.apple.com/message/25732327#25732327 for an ongoing thread).

Carlo, if there is anything I can do when it happens on my machine to help you, let me know.

Thanks!
wacamoe is offline   Reply With Quote
Old 05-29-2014, 05:38 PM   #8
BryGuy
Junior Member
 
Join Date: May 2014
Posts: 13
Default

This has gotten really bad for me since upgrading to 10.9.3. I upgraded to the 2.2b driver hoping it would resolve the issue, but no luck. Attempts to show the desktop almost always end in the WindowServer crashing (I think I've crashed it about 10 times in the hour and a half I've been at work this morning... gotta remember to stop trying to show the desktop!). I will note that my setup seemed a lot more stable with 10.9.2 and the 2.1 driver.

I've submitted a crash report as Carlo suggest earlier in this thread.
BryGuy is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 08:36 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.