Surface Pro 2 - 3 Display Link USB Adapters - Consistently losing displays

JamesH · 05-28-2014, 04:26 PM

Hi

It seems to be a hardware issue.

In the logs we see a USB connection errors which can be down to the USB port on your PC, the USB cable(s) or the adapters themselves.

Are you able to isolate the issue to a particular adapter? Try starting with one adapter connected to the 7 port hub and work with that long enough and then replace with another and so on.

Thanks,
James

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05-28-2014, 04:26 PM	#3
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi It seems to be a hardware issue. In the logs we see a USB connection errors which can be down to the USB port on your PC, the USB cable(s) or the adapters themselves. Are you able to isolate the issue to a particular adapter? Try starting with one adapter connected to the 7 port hub and work with that long enough and then replace with another and so on. Thanks, James