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Old 05-28-2014, 04:34 PM   #7
JamesH
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Join Date: Jan 2012
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Quote:
Originally Posted by Nubenai View Post
Still no luck unfortunately, even after downloading a new graphics driver it still gives the same error message.

Does the support file give any indication as to what it might be?
Hi,

Regarding the "DisplayLink has detected USB Graphics software installed from a different vendor...." message can you download and run the DisplayLink Compatibility Check Tool from this URL? http://displaylink.com/support/sla.php?fileid=111

When you run the tool it will generate a file called DlCompatCheck.log in the C:\Program Files\DisplayLink Core Software\Debug\ directory. Please attach this file to this post.

Once I see this file I will be able to advise you how to remove the USB graphics software.

Thanks,
James
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