DisplayLink drivers and Citrix Display Driver

IMTheNachoMan · 06-06-2014, 07:46 PM

So through diagnostics I have learned that DisplayLink drives and Citrix Display Drivers conflict with each other. As in, DisplayLink drivers will not work if the machine has Citrix Display Drivers installed.

Does anyone know anything about this?

I currently only have access to DisplayLink drivers 7.5 and the issue is there. I can't test 7.6 but I am wondering if anyone else has 7.6 and the Citrix drivers with no issues.

Wim · 06-09-2014, 01:17 PM

I assume the Citrix Display Drivers are the graphics drivers on a virtual machine? DisplayLink software cannot be installed on a virtual machine, as we do not work with virtualised graphics cards.

As long as the Windows OS is not running on a VM, you should be able to install DisplayLink software and use USB displays with Citrix client software.

Wim

IMTheNachoMan · 06-09-2014, 01:19 PM

Quote:

Originally Posted by Wim

I assume the Citrix Display Drivers are the graphics drivers on a virtual machine? DisplayLink software cannot be installed on a virtual machine, as we do not work with virtualised graphics cards.

As long as the Windows OS is not running on a VM, you should be able to install DisplayLink software and use USB displays with Citrix client software.

Wim

No. This Citrix display drivers are installed on a physical machine. They allow remote access to the machine using Citrix.

Wim · 06-09-2014, 05:13 PM

OK - They should work fine with DisplayLink installed. I assume it is similar to the logmein mirror driver, which we work correctly alongside.

As long as there is an Intel/AMD/NVIDIA graphics card installed and a WDDM driver installed for it, we should work correctly.

Wim

IMTheNachoMan · 06-09-2014, 10:21 PM

Quote:

Originally Posted by Wim

OK - They should work fine with DisplayLink installed. I assume it is similar to the logmein mirror driver, which we work correctly alongside.

As long as there is an Intel/AMD/NVIDIA graphics card installed and a WDDM driver installed for it, we should work correctly.

Wim

But they don't. I can confirm that. The two drivers conflict with each other.

Wim · 06-10-2014, 09:14 PM

Hmmm... OK. Can you post the logs as described here and also let me know where we could download the Citrix display drivers you are using?

Wim

06-06-2014, 07:46 PM	#1
IMTheNachoMan Junior Member Join Date: Jun 2014 Posts: 7	DisplayLink drivers and Citrix Display Driver So through diagnostics I have learned that DisplayLink drives and Citrix Display Drivers conflict with each other. As in, DisplayLink drivers will not work if the machine has Citrix Display Drivers installed. Does anyone know anything about this? I currently only have access to DisplayLink drivers 7.5 and the issue is there. I can't test 7.6 but I am wondering if anyone else has 7.6 and the Citrix drivers with no issues.

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06-09-2014, 01:17 PM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	I assume the Citrix Display Drivers are the graphics drivers on a virtual machine? DisplayLink software cannot be installed on a virtual machine, as we do not work with virtualised graphics cards. As long as the Windows OS is not running on a VM, you should be able to install DisplayLink software and use USB displays with Citrix client software. Wim

06-09-2014, 05:13 PM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	OK - They should work fine with DisplayLink installed. I assume it is similar to the logmein mirror driver, which we work correctly alongside. As long as there is an Intel/AMD/NVIDIA graphics card installed and a WDDM driver installed for it, we should work correctly. Wim

06-10-2014, 09:14 PM	#6
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hmmm... OK. Can you post the logs as described here and also let me know where we could download the Citrix display drivers you are using? Wim