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07-21-2014, 05:23 PM
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#1 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Thanks for the logs. We've seen this issue with the Intel graphics drivers from March this year. Can you run Windows Update on your tablets and specifically check and download and install the Windows 8.1 "Update" (KB2919355)? Thanks, James |
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07-28-2014, 02:39 PM
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#2 |
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Junior Member
Join Date: Jul 2014
Posts: 4
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James,
sorry for the late reply i was out on vacation last week. I checked tablets today and they both got that update on 5/2/14. I told them to let me know if they get any failures this week. |
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08-01-2014, 11:44 AM
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#3 |
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Junior Member
Join Date: Jul 2014
Posts: 4
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Windows Surface Tablet
James,
Even with that update we are still seeing random crashes. Any ideas?? |
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08-05-2014, 09:05 AM
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#4 |
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Senior Member
Join Date: Feb 2009
Posts: 1,561
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Can you check you have the latest Intel graphics driver installed for your platform? I think it might be this version here:
https://downloadcenter.intel.com/Det...*&DownloadType Thanks Wim |
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