Problems with Dell XPS 14Z

[JamesH]

Hi,

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop.

Thanks,
James

[mcgillca]

Thanks, James. Will do that this evening when I get home.

Colin

[mcgillca]

Information as requested.

Thank you,

Colin

[JamesH]

Hi,

The BSOD referenced NvXDSync.exe which is part of the NVIDIA User Experience Driver.

Can you check for an update to this?

Thanks,
James

[mcgillca]

Thanks, James. Yes, I checked this is up to date. The version is 340.52 released on 29th July 2014.

Colin