Display No signal W8.1

Wadoadi · 10-15-2014, 07:03 AM

James any ideas ?

TargusLevel3 · 10-15-2014, 06:31 PM

Does the data code show on the dock? Feel free if possible to post a picture of the bottom of the dock showing its codes.

egharo · 10-15-2014, 06:54 PM

I have the same problem with Windows 7. I need to reinstall the drivers every
day since the update to 7.7

I also have the Dell USB 3 Docking station.
Model: D3000
Mfg: ACP075US
S/N: 1210003139

TargusLevel3 · 10-15-2014, 08:44 PM

I suspect it was built before August of 2013 and may have a design flaw. It is recommended to return for replacement, ideally under warranty. That is, I don't know what warranty you have with the Dell product.

Wadoadi · 10-23-2014, 10:23 PM

hi, sorry for the delay i have been away...

attached is the photos of the labels.

Was mine made before the date in question?

I have also moved it to the USB3 port on the other side of the laptop to see if that makes a difference!

Wadoadi · 10-27-2014, 07:26 PM

Moving it to the second usb3 port has not helped!

Wadoadi · 10-29-2014, 09:40 AM

Still getting the same issues...

@TargusLevel3 did you have chance to take a look at the images of the labels I uploaded?

TargusLevel3 · 11-17-2014, 07:01 PM

Wadoadi,

Yours was made after the date in question.

Please be sure your USB3.0 driver and Display Adaptor driver are up to date per your PC manufacturer support site or update utility (not necessarily Windows Update)

If the dock still then fails, it still could be the PC or the dock. You'll have to swap one out to see if the issue persists.

10-15-2014, 06:31 PM	#2
TargusLevel3 Member Join Date: Jun 2013 Location: California Posts: 56	What ist he Dell date code? Does the data code show on the dock? Feel free if possible to post a picture of the bottom of the dock showing its codes.

10-15-2014, 06:54 PM	#3
egharo Junior Member Join Date: Oct 2014 Posts: 1	Same problem here with Windows 7 I have the same problem with Windows 7. I need to reinstall the drivers every day since the update to 7.7 I also have the Dell USB 3 Docking station. Model: D3000 Mfg: ACP075US S/N: 1210003139 Last edited by egharo; 10-15-2014 at 06:56 PM.

10-15-2014, 08:44 PM	#4
TargusLevel3 Member Join Date: Jun 2013 Location: California Posts: 56	Return for Replacement I suspect it was built before August of 2013 and may have a design flaw. It is recommended to return for replacement, ideally under warranty. That is, I don't know what warranty you have with the Dell product.

11-17-2014, 07:01 PM	#8
TargusLevel3 Member Join Date: Jun 2013 Location: California Posts: 56	Date Code Is Fine Wadoadi, Yours was made after the date in question. Please be sure your USB3.0 driver and Display Adaptor driver are up to date per your PC manufacturer support site or update utility (not necessarily Windows Update) If the dock still then fails, it still could be the PC or the dock. You'll have to swap one out to see if the issue persists.

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10-15-2014, 07:03 AM	#1
Wadoadi Junior Member Join Date: Oct 2014 Posts: 11	James any ideas ?

10-27-2014, 07:26 PM	#6
Wadoadi Junior Member Join Date: Oct 2014 Posts: 11	Moving it to the second usb3 port has not helped!

10-29-2014, 09:40 AM	#7
Wadoadi Junior Member Join Date: Oct 2014 Posts: 11	Still getting the same issues... @TargusLevel3 did you have chance to take a look at the images of the labels I uploaded?