Surface Pro 3 USB to HDMI blank screen

[Michael1342562]

James,

Thank you for your response. I have uninstalled, run the cleaner, and reinstalled, but still have the same problem. I have attached the file from the support tool again.

When I reconnected the adaptor, the computer recognized a new monitor connection. The screen on the HDMI connected monitor blinked from dark black (off), to a lighter shade of black which would indicate to me that a connection was made. Also, some of my windows had disappeared and I assume moved over to the new monitor.

Any other ideas? This exact set up was working not more than a week ago.

[casmith3]

Hello,

I too am having difficulty getting my Targus docking station with DisplayLink to display my external monitors.

I have uninstalled the DisplayLink Software and installed the latest version (7.7), with no success. I then uninstalled again and installed version 7.6 M2 which also did not work, i repeated the process for versions 7.6 M1 and 7.6 M0, again no change.

I have attached the troubleshooter logs. Please advise