Yosemite Beta Driver Not Working - Blank Screen

[purpleunicycle]

As I said earlier, I'm having EXACTLY the same issue and have an almost identical setup as described in the first post. I've tried everything now, but get no graphics output anymore. I've uninstalled the driver, repaired the Mac disk permissions, re-installed the 2.3b driver, still nothing. It's so frustrating knowing that is _was_ working and has for some strange reason just stopped.

Is there any method or tool to diagnose more details?

[Carlo]

BHCSD,

We have looked at the logs you have sent through our support website.
From the logs the device seems to be broken.

I have asked our technical support to advise you about how to return your unit. Usually this goes through the manufacturer.

Cheers,
Carlo

[RBHCSD]

Originally Posted by Carlo

BHCSD,

We have looked at the logs you have sent through our support website.
From the logs the device seems to be broken.

I have asked our technical support to advise you about how to return your unit. Usually this goes through the manufacturer.

Cheers,
Carlo

Thanks Carlo! I was contacted today via email that they are sending a replacement unit and a label for me to return the broken unit. I appreciate they assistance!!

[RBHCSD]

Originally Posted by Carlo

BHCSD,

We have looked at the logs you have sent through our support website.
From the logs the device seems to be broken.

I have asked our technical support to advise you about how to return your unit. Usually this goes through the manufacturer.

Cheers,
Carlo

Carlos - Just a quick note that the replacement unit arrived. I plugged it into my system and the monitor came up and is working perfectly! I am shipping the old unit out today, so they should get it to your technical support team sometime next week.

Thanks again for all the help!

[Carlo]

Originally Posted by purpleunicycle

As I said earlier, I'm having EXACTLY the same issue and have an almost identical setup as described in the first post. I've tried everything now, but get no graphics output anymore. I've uninstalled the driver, repaired the Mac disk permissions, re-installed the 2.3b driver, still nothing. It's so frustrating knowing that is _was_ working and has for some strange reason just stopped.

Is there any method or tool to diagnose more details?

Hi purpleunicycle,

The best thing is to send us your logs.

The log tool is at http://www.displaylink.com/support/ticket.php?id=269
You can attach the logs here or send them through http://www.displaylink.com/support/ask_question.php

Best regards,
Carlo