Blank screens with Surface Pro 3

[bernie]

Originally Posted by Expat

if I move the mouse over to the extended monitor the mouse pointer does appear briefly then "fade to black"

If you can see the mouse or window momentarily on the DisplayLink-attached screen, I think you're dealing with a separate issue.

If you have a Plugable brand product, please don't hesitate to email us direct support@plugable.com

If it's another product, if you can describe in a bit more detail how it starts working, how it fails, and what it takes to display anything again (unpower, then repower dock or laptop? Or just move mouse away and back?) that might give others enough context to help.

Thanks!
Bernie