D3000 video and Ethernet no longer functioning on W8.1 with Dell XPS 13

TargusLevel3 · 01-16-2015, 07:30 PM

Molds,
There are now systemic problems with the ACP076 so I would rule it out as the issue especially since the issue manifested with a Windows Update. I would need to know the date code, embedded in the CY number for the D3000 to determine if it could be a hardware issue.
It appears both you XPS13 are LS322, better than the LS321, but not as stable as the latest LS323. Web search to find various USB3.0 issues on the older XPS13 models. I would recommend that you use the drivers from support.dell.com and see if issues persist.

Andy,
There is a possible hardware issue that shows up mainly at colder temperatures on older docks. Its too long of an explanation for the forum, but it is what I check first.

01-16-2015, 07:30 PM	#5
TargusLevel3 Member Join Date: Jun 2013 Location: California Posts: 56	Probably Not The Dock, Update XPS13 Per Dell Molds, There are now systemic problems with the ACP076 so I would rule it out as the issue especially since the issue manifested with a Windows Update. I would need to know the date code, embedded in the CY number for the D3000 to determine if it could be a hardware issue. It appears both you XPS13 are LS322, better than the LS321, but not as stable as the latest LS323. Web search to find various USB3.0 issues on the older XPS13 models. I would recommend that you use the drivers from support.dell.com and see if issues persist. Andy, There is a possible hardware issue that shows up mainly at colder temperatures on older docks. Its too long of an explanation for the forum, but it is what I check first.

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