Display Link Merlin-DVI USB Display

[Wim]

Can you post the logs please?

http://kb.displaylink.com/269

Wim

[Martin Pratt]

Originally Posted by Wim

Can you post the logs please?

http://kb.displaylink.com/269

Wim

Log files as requested.

Thanks for your help

Martin

[Martin Pratt]

Originally Posted by Martin Pratt

Log files as requested.

Thanks for your help

Martin

Any joy with the log files. The problem is still here. The display just goes black randomly every few minutes. I am going to have to scrap this display link adapter soon and try to get it working some other way.

Thnaks

Martin

[Wim]

The logs don't show anything immediately.

I wonder if this is a USB 3.0 issue. Do you have a USB 2.0 port to try it on and see if you have the same issue?

Thanks
Wim

[Martin Pratt]

Originally Posted by Wim

The logs don't show anything immediately.

I wonder if this is a USB 3.0 issue. Do you have a USB 2.0 port to try it on and see if you have the same issue?

Thanks
Wim

Hi Wim,

It was already plugged into a USB2 port. I have now tried a USB3 port, but results are still the same.

Thanks again for your help. I have now had to unplug this adapter as the problem is so bad it is unusable. Hopefully I can reconnect it if we find a solution.

Martin