I've installed the software on my mac, but still cannot connect to the other screen

Carlo · 02-16-2015, 08:42 AM

We need more details to help: logs and the kind of product you are trying to use, make and model.

The log tool is at http://www.displaylink.com/support/ticket.php?id=269
You can attach the logs here or send them through http://www.displaylink.com/support/ask_question.php

Thank you,
Carlo

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02-16-2015, 08:42 AM	#2
Carlo Mac Team Join Date: Feb 2009 Posts: 606	We need more details to help: logs and the kind of product you are trying to use, make and model. The log tool is at http://www.displaylink.com/support/ticket.php?id=269 You can attach the logs here or send them through http://www.displaylink.com/support/ask_question.php Thank you, Carlo