Itunes refuses to display HDCP Content

kohelet · 03-21-2015, 03:05 AM

Hi DisplayLink Community/Team,

I am posting in this topic because I feel my issue is similar to the one described here, but I think I have another helpful puzzle piece.

When my MacBook Air (10.10.2) is hooked up to my Etekcity USB 3.0 hub, OS X displays a gray screen when playing any protected content via Apple provided apps i.e. iTunes Movie/TV show purchases, and DVD’s played through DVD player get the gray screen treatment.

However, any video files not from iTunes (i.e DVD Rips) play in iTunes just fine. Also, an alternative DVD playing program (in my case, VLC) plays DVDs without issue.

The content protection issue extends to online services. Netflix fails to play; though Netflix does tie it to an HDCP issue.

Thus, the issue centers on how the DisplayLink Driver and OS X/QuickTime handle protected content and not iTunes specifically.

Poly · 01-25-2019, 02:14 AM

Hello DisplayLink Team,

any update or progress on that issue?

01-25-2019, 02:14 AM	#2
Poly Member Join Date: Oct 2017 Posts: 36	Bump! Hello DisplayLink Team, any update or progress on that issue? __________________ MacBook 12-inch (Early 2016) • MacBook Pro 15-inch (2018) • HP Elite USB-C-Docking Station G2 (X7W54AA) • HP 3005PR • Dell Adapter USB-C HDMI/VGA/Ethernet (470-ABQN)

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03-21-2015, 03:05 AM	#1
kohelet Junior Member Join Date: Mar 2015 Posts: 1	Hi DisplayLink Community/Team, I am posting in this topic because I feel my issue is similar to the one described here, but I think I have another helpful puzzle piece. When my MacBook Air (10.10.2) is hooked up to my Etekcity USB 3.0 hub, OS X displays a gray screen when playing any protected content via Apple provided apps i.e. iTunes Movie/TV show purchases, and DVD’s played through DVD player get the gray screen treatment. However, any video files not from iTunes (i.e DVD Rips) play in iTunes just fine. Also, an alternative DVD playing program (in my case, VLC) plays DVDs without issue. The content protection issue extends to online services. Netflix fails to play; though Netflix does tie it to an HDCP issue. Thus, the issue centers on how the DisplayLink Driver and OS X/QuickTime handle protected content and not iTunes specifically.