Frequent freeze of DisplayLink monitors

Carlo · 08-15-2015, 03:17 PM

Hi D43m0n,

The logs show an unusual situation: just one of the two monitors appears to be disconnected at some point and once it's reconnected after around 10 seconds we can't re-enable correctly the screen updates.
We will look more in detail in the logs to see how can we make the reconnection more robust but to help you out right now I'd like to understand if this disconnection is a proper unplug and replug or the device is falling off the bus for some reason.
If the disconnection was not done on purpose, typically this could happen for lack of power or because of an imperfect connector. I'd suggest to check for a while with just one monitor and if all is fine with the other.
In the meanwhile we'll continue investigating this issue.

Best regards,
Carlo

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08-15-2015, 03:17 PM	#3
Carlo Mac Team Join Date: Feb 2009 Posts: 606	Hi D43m0n, The logs show an unusual situation: just one of the two monitors appears to be disconnected at some point and once it's reconnected after around 10 seconds we can't re-enable correctly the screen updates. We will look more in detail in the logs to see how can we make the reconnection more robust but to help you out right now I'd like to understand if this disconnection is a proper unplug and replug or the device is falling off the bus for some reason. If the disconnection was not done on purpose, typically this could happen for lack of power or because of an imperfect connector. I'd suggest to check for a while with just one monitor and if all is fine with the other. In the meanwhile we'll continue investigating this issue. Best regards, Carlo