Surface pro 3 / Windows 10 issue

JamesH · 08-27-2015, 01:32 PM

Hi,

To clarify, (when using the RC) do you get the BSOD straight after the message that installation has completed or was it some point after that? Is the BSOD you get at this point the first image you have attached?

Could you check if there is a later Intel graphics driver available through Windows Update and if so see if this resolves your issue?

If not please run through these steps:

1. Disconnect your adapter
2. Uninstall DisplayLink software
3. Download and run the cleaner tool
4. Install the 7.9 M2 RC
5. Connect your adapter
6. If the BSOD still occurs please attach the results of this tool

Thanks,
James

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Switch to Hybrid Mode Threaded Mode

08-27-2015, 01:32 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, To clarify, (when using the RC) do you get the BSOD straight after the message that installation has completed or was it some point after that? Is the BSOD you get at this point the first image you have attached? Could you check if there is a later Intel graphics driver available through Windows Update and if so see if this resolves your issue? If not please run through these steps: 1. Disconnect your adapter 2. Uninstall DisplayLink software 3. Download and run the cleaner tool 4. Install the 7.9 M2 RC 5. Connect your adapter 6. If the BSOD still occurs please attach the results of this tool Thanks, James