Windows 10 Driver Issue

[zburns]

I'm also reading that people have done the following in the technical preview (not RTM) that removal of all the DisplayLink software, running the cleaner, then rebooting, and taking the Windows Update version of the driver helps, but I haven't tried it. Is this "sanctioned" by DisplayLink?

[zburns]

I so desperate I tried the Windows driver approach, but it said I was using the most up-to-date driver (even as of Microsoft's recent cumulative update today - KB3081448).

I went looking for other types of docking stations that I could purchase, but looks like they all use DisplayLink drivers, etc. So kinda scared to purchase anything from any other vendor.

If anybody (or even support) can figure this out, I'd appreciate it.

[JamesH]

Hi,

Thanks for the additional information.

Some further questions:
1. Has the docking station ever worked?
2. Do you have the latest version of ESET installed? http://support.eset.com/alert49/
3. Can you attach the output from this tool:
http://support.displaylink.com/knowl...to-displaylink

Thanks,
James

[zburns]

Answers to your questions:

1.) Yes on a Lenovo Yoga Pro 2 (under Windows 8.1)
1.) Yes on a MacBook Pro Retina 2015 (under Mac OS 10)

2.) Yes ESET is current - version 8.0.319.0
2.) Also tried with ESET disabled AND removed - same result

3.) Attached - I uploaded one before I connected and after I connected the DisplayLink docking station.

Thanks for your help.

[zburns]

FYI - I'm also working with Pluggable on this also - I'll report back.

[zburns]

Well, I worked with Plugable and they've stated that it's a hardware issue. The unit was purchased back in October 2013 (no hardware version number on unit). I tested with another unit (hardware version REVB2) purchased in September 2014 and this works perfectly. No issues.