Windows 10 Driver Issue

[JamesH]

Hi,

Thanks for the additional information.

Some further questions:
1. Has the docking station ever worked?
2. Do you have the latest version of ESET installed? http://support.eset.com/alert49/
3. Can you attach the output from this tool:
http://support.displaylink.com/knowl...to-displaylink

Thanks,
James

[zburns]

Answers to your questions:

1.) Yes on a Lenovo Yoga Pro 2 (under Windows 8.1)
1.) Yes on a MacBook Pro Retina 2015 (under Mac OS 10)

2.) Yes ESET is current - version 8.0.319.0
2.) Also tried with ESET disabled AND removed - same result

3.) Attached - I uploaded one before I connected and after I connected the DisplayLink docking station.

Thanks for your help.

[zburns]

FYI - I'm also working with Pluggable on this also - I'll report back.

[zburns]

Well, I worked with Plugable and they've stated that it's a hardware issue. The unit was purchased back in October 2013 (no hardware version number on unit). I tested with another unit (hardware version REVB2) purchased in September 2014 and this works perfectly. No issues.