Issues with Screen Shot Tools since last update 7.9...

TBHockeysl · 09-17-2015, 06:41 PM

this started with Jing which i have been using for quite a while, when i would initiate a screen shot (Print Screen) the screens would go to Basic mode and blink off then back on (after the latest update). it would stay in Basic mode until i totally exited the Jing software. previously Jing would always be open on my computer. I then uninstalled and reinstalled Jing, that didn't help. so i tried the new Snip from Microsoft Garage and same result. so far those are the only 2 that do it, the only other one i have tried is the Snipping Tool that comes in Windows, and that does not cause it to go to Basic Mode.

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09-17-2015, 06:41 PM	#3
TBHockeysl Junior Member Join Date: Sep 2015 Posts: 2	this started with Jing which i have been using for quite a while, when i would initiate a screen shot (Print Screen) the screens would go to Basic mode and blink off then back on (after the latest update). it would stay in Basic mode until i totally exited the Jing software. previously Jing would always be open on my computer. I then uninstalled and reinstalled Jing, that didn't help. so i tried the new Snip from Microsoft Garage and same result. so far those are the only 2 that do it, the only other one i have tried is the Snipping Tool that comes in Windows, and that does not cause it to go to Basic Mode.