Dell D3100 dock + 9020M PC - blank/black dock monitor

JamesH · 09-21-2015, 04:08 PM

Hi,

Can you try these steps?

1. Disconnect your dock
2. Uninstall DisplayLink software http://www.displaylink.com/downloads/sla.php?fileid=165
3. Run the cleaner tool from here http://www.displaylink.com/downloads/sla.php?fileid=121
4. Install DisplayLink software
5. Reconnect your dock

Thanks,
James

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09-21-2015, 04:08 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Can you try these steps? 1. Disconnect your dock 2. Uninstall DisplayLink software http://www.displaylink.com/downloads/sla.php?fileid=165 3. Run the cleaner tool from here http://www.displaylink.com/downloads/sla.php?fileid=121 4. Install DisplayLink software 5. Reconnect your dock Thanks, James