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09-21-2015, 04:55 PM
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#1 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi
I'll get back to you by EOB tomorrow. Thanks James |
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09-22-2015, 01:11 PM
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#2 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
From analysis of this we thought this might be an electrical issue but the fact that it is seen on different docks makes this highly likely to be a video cable issue. Can you try obtaining this adapter? http://www.amazon.co.uk/FH973AA-HP-D.../dp/B001GV232A I think it should fix this issue. Thanks, James Last edited by JamesH; 09-22-2015 at 01:15 PM. |
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09-22-2015, 05:54 PM
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#3 |
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Junior Member
Join Date: Sep 2015
Posts: 25
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James,
I purchased one of these early on in my troubleshooting process. At that time it did not resolve any if the issues...however I will dig it out and try it again and report my findings. |
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09-22-2015, 06:18 PM
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#4 |
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Junior Member
Join Date: Sep 2015
Posts: 25
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Adapter does not help
James,
Re-tried the DisplayPort to DVI adapter, dock worked for about 3-4 minutes then crashed...same behavior as previous. Have attached a picture of the adapter so you know I am sincere. 
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09-22-2015, 08:14 PM
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#5 |
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Junior Member
Join Date: Sep 2015
Posts: 25
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Another picture
James...another picture of the adapter just to show you it is identical to that which you suggested.
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09-23-2015, 02:28 PM
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#6 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Understood - can you send me the make and model of that adapter? Thanks, James |
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09-23-2015, 06:36 PM
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#7 |
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Junior Member
Join Date: Sep 2015
Posts: 25
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The label states:
LUXSHARE-ICT Looks like the model # is L56D3003-R(B) |
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