Windows 10 - tried 2 new docks - monitors disconnect when 2 external monitors connect

JamesH · 09-22-2015, 01:11 PM

Hi,

From analysis of this we thought this might be an electrical issue but the fact that it is seen on different docks makes this highly likely to be a video cable issue.

Can you try obtaining this adapter?
http://www.amazon.co.uk/FH973AA-HP-D.../dp/B001GV232A

I think it should fix this issue.

Thanks,
James

09-22-2015, 01:11 PM	#17
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, From analysis of this we thought this might be an electrical issue but the fact that it is seen on different docks makes this highly likely to be a video cable issue. Can you try obtaining this adapter? http://www.amazon.co.uk/FH973AA-HP-D.../dp/B001GV232A I think it should fix this issue. Thanks, James Last edited by JamesH; 09-22-2015 at 01:15 PM.

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