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#1 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please try the latest graphics driver for your HP notebook available from this link: http://h20564.www2.hp.com/hpsc/swd/p...&swEnvOid=4192 Also can you let me know if this issue persists after upgrading to v7.9M3? You can download this from here: http://www.displaylink.com/downloads/downloads.php Thanks, James |
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#2 |
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Junior Member
Join Date: Aug 2015
Posts: 15
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Hi!
I have tested the latest driver for both the laptop and the displaylink adapter without success. I ran the support tool once more so that you have fresh data. |
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#3 |
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Junior Member
Join Date: Aug 2015
Posts: 15
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Any news on this?
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#4 |
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Junior Member
Join Date: Aug 2015
Posts: 15
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Any news on this?
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#5 |
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Junior Member
Join Date: Oct 2014
Posts: 4
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As an FYI, I had a similar problem and downgraded to M3 that solved the problem. Steps taken:
- Disconnect USB - Uninstall software and graphics entry in Control Panel - Reboot - Carry out Clean Uninstall (http://www.displaylink.com/downloads/file?d=64) - Install M3 version - Connect USB when asked - Reboot. Hope this helps. |
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#6 |
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Junior Member
Join Date: Aug 2015
Posts: 15
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Did you have these problems prior to M4 as well? I have had them since 7.9 M0 so it sounds strange that it could be solved by downgrading to M3 but I can give it a try.
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