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#18 |
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Junior Member
Join Date: Jan 2016
Posts: 2
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I recently bought a new HP laptop (Windows 10 Home 64bit) about a week ago and I am getting BSOD crashes when I am drawing in Illustrator or Flash, and only when I have been using the laptop with a second monitor that is connected through a Kensington USB dock.
Googling some of the specific error codes brought me to this topic, and ONLY this topic, interestingly enough. Step one, how can I determine if my computer is using a DisplayLink driver? I am fairly certain that this is a display driver problem (HP tech support thought so, too) and I have already let Windows try to fix the issue with no luck. Thanks. UPDATE: I ran the support tool and the resulting zip file is located here: http://darrendriven.com/temp/LAPTOP-...104_112458.zip Last edited by DarrenDriven; 01-04-2016 at 07:27 PM. |
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