HP Monitor 1600x900 thinks it's showing 1440x900

[AlbanRampon]

Hello Congo,

I created a new thread for this as that was an old thread and your text is not blurry but should be stretched or compressed.
Would you please be able to provide the log files as described in my forum signature so I can look into what is going on?

OSD doesn't measure the signal. OSD gives what is the closest to what it thinks the signal is. Our log files will tell me the timing being sent to the monitor.

Kind regards,
Alban

[Congo]

You're right - Win10 thinks the monitor is displaying 1600x900, but the monitor thinks it's displaying 1440x900. That's why it looks blurred.

Anyway, log files attached!

[AlbanRampon]

Hello Congo,

Thank you for the logs, this is helpful.
Your monitor does not use the VESA standard timing whereas the VESA standard timings are being sent.
The signal sent to the monitor is 1600*900 @ 118.25 MHz
The signal the monitor expects is 1600*900 @ 108.00 MHz

This is not really a resolution issue but a "detailed timing" one. The OSD doesn't measure but does a guess, and guesses wrong.

I've flagged this to engineering to see what we can do to use the monitor detailed timings instead of the standard VESA timings. However this is not a quick fix I can just give you now, unfortunately.

Kind regards,
Alban

[Congo]

Originally Posted by arampon

Hello Congo,

Thank you for the logs, this is helpful.
Your monitor does not use the VESA standard timing whereas the VESA standard timings are being sent.
The signal sent to the monitor is 1600*900 @ 118.25 MHz
The signal the monitor expects is 1600*900 @ 108.00 MHz

This is not really a resolution issue but a "detailed timing" one. The OSD doesn't measure but does a guess, and guesses wrong.

I've flagged this to engineering to see what we can do to use the monitor detailed timings instead of the standard VESA timings. However this is not a quick fix I can just give you now, unfortunately.

Kind regards,
Alban

Thanks for the update. Hopefully there will be a fix at some point in the future, as I've bought 15 of those monitors! For now, I'll need to get users to plug monitors directly into their laptops instead.

[AlbanRampon]

Hi Congo,
I've scheduled a fix for this for version 8.0 and this is currently getting assigned to a developer.
If you wish to get a development build for you to try when this is addressed, would you please create a support ticket by sending an email to technical_enquiries? You could title it 8.0 Development Build for 22482, for instance.
I'll attach the internal bug number and will have your details to email a link to you.
Thanks for your patience!
Alban