DisplayLink DL-1x0 or auto install devices do not work in Windows 10 Anniversary

jacklabombe · 08-14-2016, 11:57 PM

I agree with DSA. I am managing a room full of these DL-1x0 chips (PID 0x01AE) and operated flawlessly until this Windows 10 Anniversary story.

Displaylink, please resolve this ASAP I need this working by the end of the month!!!

lawrence.kerr · 08-15-2016, 08:51 AM

Waited for the updated driver release from DisplayLink and the same story, the usb gets found but driver fails to initialise. Have a small team full of these devices; upto 16 purchased from Maplin Electronics most inside the last 6 months as they did work with Windows 10. At approximately £50 each that is £800 which we just don't have the budget to replace this year. Currently have Anniversary Update deferred but some workstations already updated. Between DisplayLink and Microsoft you need to get your acts together.

PS I don't care about the 200 Billion devices you claim to have working with Anniversary Update but I do care about the 16 devices that consistently show the same error.

rcorradini · 08-16-2016, 01:06 AM

I agree....This is not fixed...I have 4 of these devices and all not working after win10 anniversary update on 2 different machines....When are you going to fix for the rest of us?

Wim · 08-17-2016, 07:37 AM

Hi All

There are multiple issues being discussed in this thread. I understand the frustration that your devices no longer work and we are fixing this. To summarise, there are 2 problems in this thread:

There are devices based on the DL-1x0 family, originally made for Windows XP but we are still committing to supporting these devices. I suspect there are not many PC components you bought for XP and can still download the latest Windows 10 drivers for. We needed to get a driver out for Windows 10 Anniversary edition and support for these devices was something that was cut to make the date.

However we do have a fix, and these devices will be supported from 8.0 M2, released at the end of August. If you contact us at http://support.displaylink.com we can make a development build available now.

The other problem in this thread are devices that switch to mass storage, to auto install drivers. This affects a small number of products that have been available and is a more complex fix, as it is trying to make a device work that was never designed for Windows 10. We want to fix this in a release soon, but don't have a fix or a schedule yet.

I'm going to close this thread and make the subject fit the actual root cause before it turns into a dumping ground for many different problems that people are finding with Windows 10 Anniversary update.

Thanks

Wim

08-15-2016, 08:51 AM	#2
lawrence.kerr Junior Member Join Date: Aug 2016 Posts: 1	DL165 Failure Waited for the updated driver release from DisplayLink and the same story, the usb gets found but driver fails to initialise. Have a small team full of these devices; upto 16 purchased from Maplin Electronics most inside the last 6 months as they did work with Windows 10. At approximately £50 each that is £800 which we just don't have the budget to replace this year. Currently have Anniversary Update deferred but some workstations already updated. Between DisplayLink and Microsoft you need to get your acts together. PS I don't care about the 200 Billion devices you claim to have working with Anniversary Update but I do care about the 16 devices that consistently show the same error.

08-16-2016, 01:06 AM	#3
rcorradini Junior Member Join Date: Aug 2009 Posts: 7	Please Fix... I agree....This is not fixed...I have 4 of these devices and all not working after win10 anniversary update on 2 different machines....When are you going to fix for the rest of us?

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08-14-2016, 11:57 PM	#1
jacklabombe Junior Member Join Date: Aug 2016 Posts: 1	I agree with DSA. I am managing a room full of these DL-1x0 chips (PID 0x01AE) and operated flawlessly until this Windows 10 Anniversary story. Displaylink, please resolve this ASAP I need this working by the end of the month!!!

08-17-2016, 07:37 AM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi All There are multiple issues being discussed in this thread. I understand the frustration that your devices no longer work and we are fixing this. To summarise, there are 2 problems in this thread: There are devices based on the DL-1x0 family, originally made for Windows XP but we are still committing to supporting these devices. I suspect there are not many PC components you bought for XP and can still download the latest Windows 10 drivers for. We needed to get a driver out for Windows 10 Anniversary edition and support for these devices was something that was cut to make the date. However we do have a fix, and these devices will be supported from 8.0 M2, released at the end of August. If you contact us at http://support.displaylink.com we can make a development build available now. The other problem in this thread are devices that switch to mass storage, to auto install drivers. This affects a small number of products that have been available and is a more complex fix, as it is trying to make a device work that was never designed for Windows 10. We want to fix this in a release soon, but don't have a fix or a schedule yet. I'm going to close this thread and make the subject fit the actual root cause before it turns into a dumping ground for many different problems that people are finding with Windows 10 Anniversary update. Thanks Wim