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#1 |
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Junior Member
Join Date: Aug 2016
Posts: 2
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Attached is the advanced diagnostics that was run while the screen was black.
Just to repeat the issue I am seeing with this: After the Windows 10 1607 upgrade, the screen is black when first connected to the USB adapter. I then press Windows+P several times to switch to another mode like "Duplicate" or "Extend". Wait a few seconds and the second monitor comes on, then switch it to "Second Screen Only". If I unplug the USB I have the repeat the above steps again. |
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#2 | |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Thank you APT,
I will need a bit more time to analyse this with engineering, and may need to ask Microsoft for advice. Your finding with the Windows+P is surprising but extremely useful! Kind regards, Alban Quote:
__________________
Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#3 |
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Junior Member
Join Date: Sep 2016
Location: Berlin - Germany
Posts: 1
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I got the same problem after the Windows 10 1607 upgrade, the screen is black.
Attached you find my support information created by DisplayLink Support Tool. Thanks for your assistance in advance. Fares |
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#4 | |
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Senior Member
Join Date: Feb 2009
Posts: 1,561
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Quote:
Hopefully this will solve the issue. Wim |
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| Tags |
| black screen, lenovo usb 2.0, windows 10 1607 |
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