MB168B+ Not working/ constant disconnect chime

Wim · 09-02-2016, 03:08 PM

Quote:

Originally Posted by Computerg767

Here are the log files. I have everything up to date including Bios and intel drivers. I am aware of the Skylake issue with the drivers and have updated o 8 M2. Also the portable monitor goes into sleep mode each time I plug t in to any ports on my laptop.

Thanks in advance,
Computerg767

I've taken a look at your logs. I can only see logs from one USB device, but this looks like a DisplayLink dock, rather than a USB monitor. I can't see any evidence of a DisplayLink monitor being connected to the PC.

Is this definitely appearing on the USB bus, as covered by this article:

http://support.displaylink.com/knowl...-at-all-or-i-g

Wim

Computerg767 · 09-02-2016, 03:38 PM

Hello,

the device wont even show in Device manager and wont show that error.

Could it be due to the fact i have the dock on the same computer?

At one point i got it to work but it turned off and stopped working again.

Should I get a hold of Asus at this point? Only thing is it worked on my old laptop with a USB 2.0 port.

thanks,
Computerg767

Computerg767 · 09-02-2016, 04:36 PM

I have fixed the issue for some reason when i plug it into my docking station with USB 3 it works fine. as soon as i plug it into my laptop USB 3 it does not. using a USB 2 extension has it working fine. This is really weird so I tried another USB 3 cable form my USB hardrive and it does not work. I am thinking its the power delivery. Oh well it's in working order now.

best regards,
Computerg767

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09-02-2016, 03:38 PM	#2
Computerg767 Junior Member Join Date: Jul 2016 Posts: 15	Hello, the device wont even show in Device manager and wont show that error. Could it be due to the fact i have the dock on the same computer? At one point i got it to work but it turned off and stopped working again. Should I get a hold of Asus at this point? Only thing is it worked on my old laptop with a USB 2.0 port. thanks, Computerg767

09-02-2016, 04:36 PM	#3
Computerg767 Junior Member Join Date: Jul 2016 Posts: 15	I have fixed the issue for some reason when i plug it into my docking station with USB 3 it works fine. as soon as i plug it into my laptop USB 3 it does not. using a USB 2 extension has it working fine. This is really weird so I tried another USB 3 cable form my USB hardrive and it does not work. I am thinking its the power delivery. Oh well it's in working order now. best regards, Computerg767