Windows 10 1607 black screen after update

[AlbanRampon]

Originally Posted by kenny00

hi,

i have the same problem after the Windows 10 Anniversary update, the monitor is still black, mouse and keyboard are working. Before the update all works fine.

I tried also, the 8.0M2 driver, but no effect.
Hardware ID from my HP device: USB\VID_17E9&PID_01D4

In attach you can find the log file, created by DisplayLink Windows Support Tool.


thanks in advance,
br
kenny

Hi Kenny,
Your computer is not using 8.0 M2 but 8.0 M0. Please update so you get the device driver at 8.0.762.0 in device manager. The update will be forced in about 2 weeks once the critical update has been vetted by Microsoft.
Kind regards,
Alban