Problems using latest software with Kensington Universal Docking station (sd400v)

[Sitan]

Originally Posted by Wim

Hi

The Kensington Universal Docking station is a special case, as it contains auto install. The Auto install is not actually directly supported by the latest DisplayLink software.

If you have a dock with auto install and you want to use the latest software, then follow these steps:

1. Make sure all DisplayLink software is uninstalled.
2. Either download the latest dock software from the Kensington website or install the older software from the auto install of the dock. Go here and search for the "sd400v".
3. For Windows Vista or Windows 7, it is recommended to use the latest software. Once the Kensington specific driver is installed, you can download the latest DisplayLink software and upgrade to the latest version. For Windows XP, it is recommended to stick with the version from the Kensington website.

Wim

This does not work for win 7 64 bit. but i have the solution.
unplug usb to docking station and leave disconnected for the time being.
Make sure you have a connection to the internet and your firewall allows for internet downloads.
Next
uninstall displaylink and kensington software correctly in control panel , then reboot.
Next down load the latest displaylink software only from this website and run the install.
reboot PC ( just so it loads correctly) or if your confident it loaded now plug in the switched on Kensington docking station using the USB to the PC.
Wait for windows to look for it using windows updater. This can take several minutes so dont panic
when it is complete the pc will tell you or alternatively watch it being loaded by clicking on the pc has found new hardware box that comes up at the bottom of the screen.
note display will flash from time to time as it loads the kensington hardware and software that it found.
at the end click and close the completed box if you have it. your done.
click on the hidden icon triangle on the bottom tool bar and you will see the new box like displaylink symbol. your ready then to go and play. .
this took me a day to sort out as the information from kensington is incorrect.
Si