Windows 10 Anniversary OpenGL Drivers Ancient

deonsmt · 10-06-2016, 06:36 PM

Hi Alban, WebGL crashes with the latest update. Here's the GPU status reported by the Chrome browser if that helps. I don't know if this is directly attributable to DisplayLink or not - it's very hard to say but since the Windows 10 update, things have really impacted me negatively. I rely heavily on my dual monitor setup with DisplayLink.

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
WebGL: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_discard_framebuffer
disable_framebuffer_cmaa
exit_on_context_lost
scalarize_vec_and_mat_constructor_args
Problems Detected
Drivers older than 2009-01 on Windows are possibly unreliable: 72979, 89802, 315205
Disabled Features: all
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Accelerated rasterization has been disabled, either via blacklist, about:flags or the command line.
Disabled Features: rasterization
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers

Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
[632:14872:1006/140957:ERROR:gpu_video_decode_accelerator.cc(365)] : HW video decode not available for profile 1
[632:14872:1006/140957:ERROR:gpu_video_decode_accelerator.cc(365)] : HW video decode not available for profile 1
[632:14872:1006/140958:ERROR:gpu_video_decode_accelerator.cc(365)] : HW video decode not available for profile 1
GpuProcessHostUIShim: The GPU process crashed!

AlbanRampon · 10-07-2016, 08:23 AM

Hello Deon,

I'm delighted to report I received a reply from XYZ Printing very quickly.

Would you please be able to run our customer support tool and post the resulting ZIP file?
My signature explains how to provide this, and the file posted here can only be downloaded by employees.
Having this will give the machine details to find ideas and identify the closest machine we have.

Could you also save the output of the Chrome GPU diag as a PDF and attach? You can do this by pasting chrome://gpu in the omnibox.

Kind regards,
Alban

deonsmt · 10-07-2016, 08:42 PM

Hi Alban, files are attached
DWORKLENOVO_20161007_162349.zip

ChromeGPU.zip

Thanks
Deon

deonsmt · 10-11-2016, 04:18 PM

Quote:

Originally Posted by deonsmt

Hi Alban, files are attached
Attachment 2926

Attachment 2927

Thanks
Deon

Hi Alban, any thoughts? There is a definite problem with all OpenGL apps. Onshape.com for example is virtually unusable on the Displaylink monitors. On the primary laptop screen, things work in real-time when the display link hub is disconnected.

Deon

AlbanRampon · 10-11-2016, 09:58 PM

Hi Deon,

I was trying to get the software from them to get a repro for debugging. After providing me with a link which doesn't work as it's a login wall, a "technical manager" told me to get lost: I'm so not only supposed to magically have the software but I'm also expected to already know how to use it to create a 3D model.
I'm highly unimpressed.

Regards,
Alban

deonsmt · 10-11-2016, 10:33 PM

Quote:

Originally Posted by AlbanRampon

Hi Deon,

I was trying to get the software from them to get a repro for debugging. After providing me with a link which doesn't work as it's a login wall, a "technical manager" told me to get lost: I'm so not only supposed to magically have the software but I'm also expected to already know how to use it to create a 3D model.
I'm highly unimpressed.

Regards,
Alban

Hi Alban, customer support has never been very good over there! However, I ran into another app that is freely downloadable that has a very similar problem. Designspark PCB. Whenever you try to display a 3D image of the circuit board on a DisplayLink monitor, the system bogs down completely. You can download the software from here: https://www.rs-online.com/designspar...rical-software

Registration is free as is use of the software. When you open the software, a default circuit board is loaded. Click on the .PCB tab and then choose 3D from the menu. The 3D view will eventually display but interaction with it is painfully slow. Rotate or pan the model to see what I mean. This software definitely used to work in realtime before this latest driver update.
Software works fine on a non-displaylink monitor. Since all my work is 3D related, and it all used to work just fine on my displaylink monitors, it is definitely related to the driver update. I now have to do everything on my laptop screen. This is the only way to work in realtime!

Regards
Deon

cml · 10-12-2016, 11:06 AM

I could work with my Lenovo carbon x1 + Lenovo ThinkPad USB3.0 Dock (0A33971)
and DisplayLink until the Windows 10 Anniversary came along. Everything is fine, if I only use my build-in-display. If I try to use my external monitors, I get this log:
[INFO ] Kivy: v1.9.0
[INFO ] Python: v2.7.9 (default, Dec 10 2014, 12:28:03) [MSC v.1500 64 bit (AMD64)]
[INFO ] Factory: 173 symbols loaded
[INFO ] Image: Providers: img_tex, img_dds, img_gif, img_sdl2, img_pil (img_ffpyplayer ignored)
[INFO ] OSC: using <thread> for socket
[INFO ] Window: Provider: sdl2
[INFO ] GL: GLEW initialization succeeded
[INFO ] GL: OpenGL version <1.1.0>
[INFO ] GL: OpenGL vendor <Microsoft Corporation>
[INFO ] GL: OpenGL renderer <GDI Generic>
[INFO ] GL: OpenGL parsed version: 1, 1
[CRITICAL ] GL: Minimum required OpenGL version (2.0) NOT found!
OpenGL version detected: 1.1
Version: 1.1.0
Vendor: Microsoft Corporation
Renderer: GDI Generic
Try upgrading your graphics drivers and/or your graphics hardware in case of problems.
The application will leave now.

Now I downgraded to the previous Windows 10 build and everything works again. I'm only afraid looking in the near future (<4 month), when Windows 10 Anniversary is unavoidable!
I'm hoping, there will be a solution soon.

kind regards
Carsten

Valemir · 12-13-2017, 12:31 PM

Hi there, I am having the same issue exactly but with more software:
1. SolidWorks
2. CURA
3. Google Sketchup
4. Altium Designer

Please advise, what should i do?

AlbanRampon · 12-14-2017, 03:25 PM

Hello,

We've updated the FAQ but not this thread.
Intel recognised and fixed their bug.

The first fixed driver is https://downloadcenter.intel.com/dow...-Windows-15-60

Kind regards,
Alban

10-07-2016, 08:23 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello Deon, I'm delighted to report I received a reply from XYZ Printing very quickly. Would you please be able to run our customer support tool and post the resulting ZIP file? My signature explains how to provide this, and the file posted here can only be downloaded by employees. Having this will give the machine details to find ideas and identify the closest machine we have. Could you also save the output of the Chrome GPU diag as a PDF and attach? You can do this by pasting chrome://gpu in the omnibox. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

10-11-2016, 09:58 PM	#5
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hi Deon, I was trying to get the software from them to get a repro for debugging. After providing me with a link which doesn't work as it's a login wall, a "technical manager" told me to get lost: I'm so not only supposed to magically have the software but I'm also expected to already know how to use it to create a 3D model. I'm highly unimpressed. Regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

10-12-2016, 11:06 AM	#7
cml Junior Member Join Date: Oct 2016 Posts: 5	same problem here! I could work with my Lenovo carbon x1 + Lenovo ThinkPad USB3.0 Dock (0A33971) and DisplayLink until the Windows 10 Anniversary came along. Everything is fine, if I only use my build-in-display. If I try to use my external monitors, I get this log: [INFO ] Kivy: v1.9.0 [INFO ] Python: v2.7.9 (default, Dec 10 2014, 12:28:03) [MSC v.1500 64 bit (AMD64)] [INFO ] Factory: 173 symbols loaded [INFO ] Image: Providers: img_tex, img_dds, img_gif, img_sdl2, img_pil (img_ffpyplayer ignored) [INFO ] OSC: using <thread> for socket [INFO ] Window: Provider: sdl2 [INFO ] GL: GLEW initialization succeeded [INFO ] GL: OpenGL version <1.1.0> [INFO ] GL: OpenGL vendor <Microsoft Corporation> [INFO ] GL: OpenGL renderer <GDI Generic> [INFO ] GL: OpenGL parsed version: 1, 1 [CRITICAL ] GL: Minimum required OpenGL version (2.0) NOT found! OpenGL version detected: 1.1 Version: 1.1.0 Vendor: Microsoft Corporation Renderer: GDI Generic Try upgrading your graphics drivers and/or your graphics hardware in case of problems. The application will leave now. Now I downgraded to the previous Windows 10 build and everything works again. I'm only afraid looking in the near future (<4 month), when Windows 10 Anniversary is unavoidable! I'm hoping, there will be a solution soon. kind regards Carsten Last edited by cml; 10-12-2016 at 12:54 PM.

12-14-2017, 03:25 PM	#9
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, We've updated the FAQ but not this thread. Intel recognised and fixed their bug. The first fixed driver is https://downloadcenter.intel.com/dow...-Windows-15-60 Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

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10-06-2016, 06:36 PM	#1
deonsmt Junior Member Join Date: Oct 2016 Posts: 9	Hi Alban, WebGL crashes with the latest update. Here's the GPU status reported by the Chrome browser if that helps. I don't know if this is directly attributable to DisplayLink or not - it's very hard to say but since the Windows 10 update, things have really impacted me negatively. I rely heavily on my dual monitor setup with DisplayLink. Graphics Feature Status Canvas: Software only, hardware acceleration unavailable Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only. Hardware acceleration disabled Video Decode: Hardware accelerated Video Encode: Hardware accelerated WebGL: Hardware accelerated Driver Bug Workarounds clear_uniforms_before_first_program_use disable_discard_framebuffer disable_framebuffer_cmaa exit_on_context_lost scalarize_vec_and_mat_constructor_args Problems Detected Drivers older than 2009-01 on Windows are possibly unreliable: 72979, 89802, 315205 Disabled Features: all Some drivers are unable to reset the D3D device in the GPU process sandbox Applied Workarounds: exit_on_context_lost Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args Framebuffer discarding can hurt performance on non-tilers: 570897 Applied Workarounds: disable_discard_framebuffer Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198 Applied Workarounds: disable_framebuffer_cmaa Accelerated rasterization has been disabled, either via blacklist, about:flags or the command line. Disabled Features: rasterization Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Log Messages GpuProcessHostUIShim: The GPU process exited normally. Everything is okay. [632:14872:1006/140957:ERROR:gpu_video_decode_accelerator.cc(365)] : HW video decode not available for profile 1 [632:14872:1006/140957:ERROR:gpu_video_decode_accelerator.cc(365)] : HW video decode not available for profile 1 [632:14872:1006/140958:ERROR:gpu_video_decode_accelerator.cc(365)] : HW video decode not available for profile 1 GpuProcessHostUIShim: The GPU process crashed!

10-07-2016, 08:42 PM	#3
deonsmt Junior Member Join Date: Oct 2016 Posts: 9	Hi Alban, files are attached DWORKLENOVO_20161007_162349.zip ChromeGPU.zip Thanks Deon

12-13-2017, 12:31 PM	#8
Valemir Junior Member Join Date: Dec 2017 Posts: 3	Hi there, I am having the same issue exactly but with more software: 1. SolidWorks 2. CURA 3. Google Sketchup 4. Altium Designer Please advise, what should i do?