Windows 8 - DVI not working

[altjx]

Originally Posted by Wim

It's weird that the whole system is frozen. Do you just mean the screens are frozen or it really is the whole OS (can you turn num lock on and off?)

Would be good to see your log files if its possible to gather when the DVI screen is connected. If not, them just after the problem has occurred.

Wim

I'm mobile at the moment but I believe you're right. The entire system isn't frozen, but I'm guessing just the ability to interact with anything is. For example, I can move the mouse, caps lock on and off, but I can't click anything because its like it doesn't register.

When I get home this evening I will to ahead and run the diagnostics tool for you.

[altjx]

How do I run and capture logs to post?

[altjx]

Additionally, today I uninstall the driver completely and the software, and try installing it again via Windows Updates (because it just sits there in the optional updates regardless of whether it's installed or not), and I get errors.





However, if I install the driver that I've downloaded, it installs fine (minus fixing the DVI issue)... What's up with that?