Windows 8 - DVI not working

altjx · 10-26-2012, 02:23 AM

Just did some more troubleshooting... So I basically plugged in my DVI cable while still using the HDMI cable, and the screen started flickering (with the input set to HDMI still). However, switching the input to DVI just gave me the "No DVI signal" message...

I then switched back over to HDMI, and all I seen was the backlight on the screen with the mouse (and the circle next to the mouse as if something's loading)... After a couple minutes of moving the mouse and seeing it show the busy mouse icon, entire PC froze. Couldn't num lock, move mouse, or anything. So here I am again connected via HDMI.

altjx · 10-27-2012, 03:09 AM

Now that DisplayLink decided to renew their domain, can anyone continue to help me? I"m still sitting on HDMI right now. Thanks.

altjx · 10-30-2012, 01:01 AM

Bump.

Anyone? Is there not any support team working in these forums? My goodness. It's bad enough I hate this stupid docking station already, and now it's even harder getting support?

Wim · 10-30-2012, 09:21 AM

Do you mean you are using HDMI from the dock or HDMI from your PC? I really need the log files as described here:

http://kb.displaylink.com/269

Wim

altjx · 10-31-2012, 01:01 AM

For HDMI, it's connected directly to the laptop. For DVI, that cable is hooked up to the docking station.

My log files are attached. However, I do not believe I could run the tool while the DVI cable is connected simply because the system freezes after about 20-30 seconds connecting the DVI cable.

altjx · 11-01-2012, 12:14 AM

Any update? Anyone?

altjx · 11-24-2012, 02:45 AM

Just downloaded the latest DisplayLink driver from the website (released 11/12/12) and this fixed my issue with the DVI input not working.

Thank you DisplayLink for fixing this. I think I'll keep my laptop now instead of getting a Lenovo + Lenovo docking station.

altjx · 11-04-2012, 02:24 AM

Bumping again, sigh.

altjx · 11-09-2012, 01:26 AM

Wow. What's going on with the support here? Do I need to put this docking station on Craigslist? I'm really starting to lose confidence on getting this issue resolved.

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10-26-2012, 02:23 AM	#1
altjx Junior Member Join Date: Oct 2012 Posts: 14	Just did some more troubleshooting... So I basically plugged in my DVI cable while still using the HDMI cable, and the screen started flickering (with the input set to HDMI still). However, switching the input to DVI just gave me the "No DVI signal" message... I then switched back over to HDMI, and all I seen was the backlight on the screen with the mouse (and the circle next to the mouse as if something's loading)... After a couple minutes of moving the mouse and seeing it show the busy mouse icon, entire PC froze. Couldn't num lock, move mouse, or anything. So here I am again connected via HDMI.

10-27-2012, 03:09 AM	#2
altjx Junior Member Join Date: Oct 2012 Posts: 14	Now that DisplayLink decided to renew their domain, can anyone continue to help me? I"m still sitting on HDMI right now. Thanks.

10-30-2012, 01:01 AM	#3
altjx Junior Member Join Date: Oct 2012 Posts: 14	Bump. Anyone? Is there not any support team working in these forums? My goodness. It's bad enough I hate this stupid docking station already, and now it's even harder getting support?

10-30-2012, 09:21 AM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Do you mean you are using HDMI from the dock or HDMI from your PC? I really need the log files as described here: http://kb.displaylink.com/269 Wim

11-01-2012, 12:14 AM	#6
altjx Junior Member Join Date: Oct 2012 Posts: 14	Any update? Anyone?

11-24-2012, 02:45 AM	#7
altjx Junior Member Join Date: Oct 2012 Posts: 14	Just downloaded the latest DisplayLink driver from the website (released 11/12/12) and this fixed my issue with the DVI input not working. Thank you DisplayLink for fixing this. I think I'll keep my laptop now instead of getting a Lenovo + Lenovo docking station.

11-04-2012, 02:24 AM	#8
altjx Junior Member Join Date: Oct 2012 Posts: 14	Bumping again, sigh.

11-09-2012, 01:26 AM	#9
altjx Junior Member Join Date: Oct 2012 Posts: 14	Wow. What's going on with the support here? Do I need to put this docking station on Craigslist? I'm really starting to lose confidence on getting this issue resolved.