Windows 8 - DVI not working

altjx · 10-27-2012, 03:09 AM

Now that DisplayLink decided to renew their domain, can anyone continue to help me? I"m still sitting on HDMI right now. Thanks.

altjx · 10-30-2012, 01:01 AM

Bump.

Anyone? Is there not any support team working in these forums? My goodness. It's bad enough I hate this stupid docking station already, and now it's even harder getting support?

Wim · 10-30-2012, 09:21 AM

Do you mean you are using HDMI from the dock or HDMI from your PC? I really need the log files as described here:

http://kb.displaylink.com/269

Wim

altjx · 10-31-2012, 01:01 AM

For HDMI, it's connected directly to the laptop. For DVI, that cable is hooked up to the docking station.

My log files are attached. However, I do not believe I could run the tool while the DVI cable is connected simply because the system freezes after about 20-30 seconds connecting the DVI cable.

altjx · 11-01-2012, 12:14 AM

Any update? Anyone?

altjx · 11-24-2012, 02:45 AM

Just downloaded the latest DisplayLink driver from the website (released 11/12/12) and this fixed my issue with the DVI input not working.

Thank you DisplayLink for fixing this. I think I'll keep my laptop now instead of getting a Lenovo + Lenovo docking station.

altjx · 11-04-2012, 02:24 AM

Bumping again, sigh.

altjx · 11-09-2012, 01:26 AM

Wow. What's going on with the support here? Do I need to put this docking station on Craigslist? I'm really starting to lose confidence on getting this issue resolved.

Colzie · 11-15-2012, 04:54 PM

I don't have any solutions but I feel your pain. I bought a Dell XPS 15 with the Targus 3.0 dock. Dock works fine (mostly) except connecting external monitors. When I enable them the laptop screen flashes (strobes) continuously, and nothing ever displays on the external monitor.

I've spent DAYS on the phone/email with Targus, Dell, and Intel. I've uninstalled/reinstalled all drivers countless times. At least the XPS reboots pretty quick. The latest rumor is that the DisplayLink driver and the NVIDIA driver aren't playing well together.

I realize Windows 8 is new, but the combo of Dell XPS + Windows 8 + Targus 3.0 dock == JUNK!

I'm seriously considering returning the XPS and dock and going with a MacBook Pro, luckily I'm still within the return window.

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10-27-2012, 03:09 AM	#1
altjx Junior Member Join Date: Oct 2012 Posts: 14	Now that DisplayLink decided to renew their domain, can anyone continue to help me? I"m still sitting on HDMI right now. Thanks.

10-30-2012, 01:01 AM	#2
altjx Junior Member Join Date: Oct 2012 Posts: 14	Bump. Anyone? Is there not any support team working in these forums? My goodness. It's bad enough I hate this stupid docking station already, and now it's even harder getting support?

10-30-2012, 09:21 AM	#3
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Do you mean you are using HDMI from the dock or HDMI from your PC? I really need the log files as described here: http://kb.displaylink.com/269 Wim

11-01-2012, 12:14 AM	#5
altjx Junior Member Join Date: Oct 2012 Posts: 14	Any update? Anyone?

11-24-2012, 02:45 AM	#6
altjx Junior Member Join Date: Oct 2012 Posts: 14	Just downloaded the latest DisplayLink driver from the website (released 11/12/12) and this fixed my issue with the DVI input not working. Thank you DisplayLink for fixing this. I think I'll keep my laptop now instead of getting a Lenovo + Lenovo docking station.

11-04-2012, 02:24 AM	#7
altjx Junior Member Join Date: Oct 2012 Posts: 14	Bumping again, sigh.

11-09-2012, 01:26 AM	#8
altjx Junior Member Join Date: Oct 2012 Posts: 14	Wow. What's going on with the support here? Do I need to put this docking station on Craigslist? I'm really starting to lose confidence on getting this issue resolved.

11-15-2012, 04:54 PM	#9
Colzie Junior Member Join Date: Nov 2012 Posts: 7	I don't have any solutions but I feel your pain. I bought a Dell XPS 15 with the Targus 3.0 dock. Dock works fine (mostly) except connecting external monitors. When I enable them the laptop screen flashes (strobes) continuously, and nothing ever displays on the external monitor. I've spent DAYS on the phone/email with Targus, Dell, and Intel. I've uninstalled/reinstalled all drivers countless times. At least the XPS reboots pretty quick. The latest rumor is that the DisplayLink driver and the NVIDIA driver aren't playing well together. I realize Windows 8 is new, but the combo of Dell XPS + Windows 8 + Targus 3.0 dock == JUNK! I'm seriously considering returning the XPS and dock and going with a MacBook Pro, luckily I'm still within the return window.