Docking station does not detect the monitor

[AlbanRampon]

Good afternoon,

i-tech could have done a bit of a better job at informing you correctly on their own product!

DisplayLink does not design, manufacture or sell *any* end product. We are a semiconductor company. The DisplayLink DL-3900 series is only one of the many chips in that docking station... that i-tec got made and are selling.
Also, they are supposed to do the technical support but I will be delighted to help!

Can you please look at the last link in my forum signature, follow the steps to use our Customer Support Tool with everything connected as it should be working?
Then, reply here posting the .ZIP file created by the tool on your desktop.

Kind regards,
Alban