Windows 8 issues - USB display adapter

[Maciej Miskowiec]

Hi
Many Thanks for logs you have posted. I had a quick look and I can see that you have only the core software installed. Normally when you install the latest version from our website you should have Displaylink Core software and Displaylink Graphics software installed. In your case it looks like the driver was downloaded through Windows Update and then something went wrong.
We are looking at this issue, but to try help you in the time being, could you please try again to unplug the device ,then uninstall Displaylink Core software, install the latest DL software from the website and plug in the device.

Thanks
Maciej

[JeffNNC]

Originally Posted by JeffNNC

Did that and I'm still having the same problem. Windows shows that the driver is installed and working but I'm not able to get windows to see the monitor.

UPDATE: I finally got it to work.
This is what I had to do.
1. unplug usb monitor adapter
2. uninstall the driver software
3. reboot
4. re-install the driver software
5. plug in the usb adapter again
6. repeat steps 1-5 3 more times.
It worked on my 4th time through. It may take more or less for you, but maybe it will work eventually.

[miket71]

Hello,

Hello, I recently upgraded to Windows 8 Pro, and I have the WUSB to HDMI DisplayLink Adapter from Cables Unlimited a.k.a. Warpia, IOGear GUWAVKIT2, and a few other names that it sells under. The last WUSB driver I tried to use is version 14.2.174.8, with no luck. When we plugin the USB adapter, it tries to plug-n-play, but doesn't complete like it did with Windows 7, as there were about 7 Device Connect sounds, and the screen would flash a couple times as it initialized. With Windows 8, there are only 2 Device Connect sounds, with no screen flash. If the device is left connected, the computer blue screens after a few minutes. Hopefully one of the vendors are working on a new driver for Windows 8. We are using the latest DisplayLink software. Thanks for reading, and for any help. Mike

[acarolipio]

Was using Windows 7 -> everything was fine. Installed Windows 8 -> Displaylink adapter does not work. The monitor works fine -> but no video.
Here is the files that support requests.
Thanks,
Aaron

[axel_f]

Originally Posted by Maciej Miskowiec

Could you please try to unplug the USB Video Device, manually uninstall Displaylink Software from Installed Programs and then install the latest version from our website again ?
It should fix your issue.

Thanks
Maciej

Indeed, it did. As far as I (the thread starter) am concerned, the problem is gone. Thank you very much for your assistance.

[jcrombez]

See attachment for my logs - I already re-installed the latest drivers 6, 7 times

Originally Posted by Wim

If you think you have this issue, please post the logs as described here:

http://kb.displaylink.com/269

Win 8 is a new operating system and there might be more than 1 issue. Having the logs will help check if it is the same root cause.

Thanks

Wim

[Wim]

Can you follow the procedure in this article to make sure you follow the right steps to resolve this:

http://kb.displaylink.com/334

Thanks

Wim

[jcrombez]

Hello,

I did exactly as mentionned in http://kb.displaylink.com/334, at least 6, 7 times. Without any luck.

[tim_liccNMT]

Having an issue with windows 8 and capability with this adapter. Logs are posted below.

[jlnord]

Windows 8
Lenovo W530 Running all the newest release drivers
When I connect the display link adapter I lose Keyboard and mouse. After about 3 to 5 minutes my displays go black until I remove display link. I have attached the debug information for my PC.

Thanks for any help

Jason Nord