BSOD on DELL XPSm1710 with Nvidia 7950 GTX

[fx007]

Originally Posted by Wim

Thanks for the log files. These show that the BSOD is in the NVIDIA driver. Looking at your system specs, the NVIDIA driver is old:

Graphics: NVIDIA GeForce Go 7950 GTX (NVIDIA)
Graphics Driver: 7.15.11.7967 Dated 2009/03/06

Infact this is released before Windows 7 was released and is probably their Vista graphics driver that works "well enough" on Windows 7 for normal use.

We use the GPU on Windows 7 in a different way that NVIDIA probably tested, so it can expose bugs in the NVIDIA driver. Normally I would suggest updating the NVIDIA driver to the latest version, but it doesn't look like they have a more recent driver.

Unfortunately I don't think there will be anything we can do to work around the BSOD issues on the GPU, that doesn't have a recent Windows 7 driver. In v6.3 we fixed basic graphics theme comparability, and I suspect this increase of GPU changes and interaction exposed another bug in the NVIDIA driver that is causing the blue screen.

Wim

Hi Wim,

Thks for the response, appreciate it, but I have some observations which I made based on my previous profession as a Application Developer and Systems Developer which included driver development for hardware products for financial institutions. The observations are as follows:

1. Nvidia driver developed for Vista which is the same architecture as Win 7 and Win 8 so the driver works perfect in these operating systems. vista = Win 7 = Win 8

2. Nvidia driver for GPU is mature, is has been around the block and back and so is very stable and the overall length of time it has been on the market helps.

3. Problem only happens after installation of DL 6.3 so the problem has to be in DL product. maybe in the boot / initialization functions.

4. Nature of problem is simple the error handling of a function call in the code is not being captured and handled appropriately.

5. As you know the constant flashing or every once and a while flash is the symptoms of your developers in the code catching an error and just doing a reset/reboot of the drivers, however it seems in my particular error they have not caught it or maybe because it happens at boot they are unable to catch using that method.

6. It will take a few hours to investigate and understand the nature of this problem as it resides in the DL driver code.

7. I am willing to help and provide assistance with testing for ur developers to help in debugging this problem as I would like to utilize the the latest code.

8. I have reinstalled Windows 7 and am operating with the 6.2 version

9. The end objective of this effort will be a improved DL driver which I am sure we both want and total benefit to the DL customer base, becuase it is a great product.

Look forward to you feedback, Thanks

AM