Windows 8 - DVI not working

altjx · 10-30-2012, 01:01 AM

Bump.

Anyone? Is there not any support team working in these forums? My goodness. It's bad enough I hate this stupid docking station already, and now it's even harder getting support?

Wim · 10-30-2012, 09:21 AM

Do you mean you are using HDMI from the dock or HDMI from your PC? I really need the log files as described here:

http://kb.displaylink.com/269

Wim

altjx · 10-31-2012, 01:01 AM

For HDMI, it's connected directly to the laptop. For DVI, that cable is hooked up to the docking station.

My log files are attached. However, I do not believe I could run the tool while the DVI cable is connected simply because the system freezes after about 20-30 seconds connecting the DVI cable.

altjx · 11-01-2012, 12:14 AM

Any update? Anyone?

altjx · 11-24-2012, 02:45 AM

Just downloaded the latest DisplayLink driver from the website (released 11/12/12) and this fixed my issue with the DVI input not working.

Thank you DisplayLink for fixing this. I think I'll keep my laptop now instead of getting a Lenovo + Lenovo docking station.

altjx · 11-04-2012, 02:24 AM

Bumping again, sigh.

altjx · 11-09-2012, 01:26 AM

Wow. What's going on with the support here? Do I need to put this docking station on Craigslist? I'm really starting to lose confidence on getting this issue resolved.

Colzie · 11-15-2012, 04:54 PM

I don't have any solutions but I feel your pain. I bought a Dell XPS 15 with the Targus 3.0 dock. Dock works fine (mostly) except connecting external monitors. When I enable them the laptop screen flashes (strobes) continuously, and nothing ever displays on the external monitor.

I've spent DAYS on the phone/email with Targus, Dell, and Intel. I've uninstalled/reinstalled all drivers countless times. At least the XPS reboots pretty quick. The latest rumor is that the DisplayLink driver and the NVIDIA driver aren't playing well together.

I realize Windows 8 is new, but the combo of Dell XPS + Windows 8 + Targus 3.0 dock == JUNK!

I'm seriously considering returning the XPS and dock and going with a MacBook Pro, luckily I'm still within the return window.

altjx · 11-15-2012, 08:45 PM

Quote:

Originally Posted by Colzie

I don't have any solutions but I feel your pain. I bought a Dell XPS 15 with the Targus 3.0 dock. Dock works fine (mostly) except connecting external monitors. When I enable them the laptop screen flashes (strobes) continuously, and nothing ever displays on the external monitor.

I've spent DAYS on the phone/email with Targus, Dell, and Intel. I've uninstalled/reinstalled all drivers countless times. At least the XPS reboots pretty quick. The latest rumor is that the DisplayLink driver and the NVIDIA driver aren't playing well together.

I realize Windows 8 is new, but the combo of Dell XPS + Windows 8 + Targus 3.0 dock == JUNK!

I'm seriously considering returning the XPS and dock and going with a MacBook Pro, luckily I'm still within the return window.

Haha seriously though man. I love my dell XPS too but now that this crap has started, I can't continue to mimic my setup that I have at work and it's seriously bothering me.

Not only that, but I've recently just cracked the LCD screen on it... so you know at this point I'm really considering replacing that screen and selling the laptop. As far as the Targus docking station, I'm about ready to toss that crap out of the window. I would feel very guilty if I sold this to someone for even $20.

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10-30-2012, 01:01 AM	#1
altjx Junior Member Join Date: Oct 2012 Posts: 14	Bump. Anyone? Is there not any support team working in these forums? My goodness. It's bad enough I hate this stupid docking station already, and now it's even harder getting support?

10-30-2012, 09:21 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Do you mean you are using HDMI from the dock or HDMI from your PC? I really need the log files as described here: http://kb.displaylink.com/269 Wim

11-01-2012, 12:14 AM	#4
altjx Junior Member Join Date: Oct 2012 Posts: 14	Any update? Anyone?

11-24-2012, 02:45 AM	#5
altjx Junior Member Join Date: Oct 2012 Posts: 14	Just downloaded the latest DisplayLink driver from the website (released 11/12/12) and this fixed my issue with the DVI input not working. Thank you DisplayLink for fixing this. I think I'll keep my laptop now instead of getting a Lenovo + Lenovo docking station.

11-04-2012, 02:24 AM	#6
altjx Junior Member Join Date: Oct 2012 Posts: 14	Bumping again, sigh.

11-09-2012, 01:26 AM	#7
altjx Junior Member Join Date: Oct 2012 Posts: 14	Wow. What's going on with the support here? Do I need to put this docking station on Craigslist? I'm really starting to lose confidence on getting this issue resolved.

11-15-2012, 04:54 PM	#8
Colzie Junior Member Join Date: Nov 2012 Posts: 7	I don't have any solutions but I feel your pain. I bought a Dell XPS 15 with the Targus 3.0 dock. Dock works fine (mostly) except connecting external monitors. When I enable them the laptop screen flashes (strobes) continuously, and nothing ever displays on the external monitor. I've spent DAYS on the phone/email with Targus, Dell, and Intel. I've uninstalled/reinstalled all drivers countless times. At least the XPS reboots pretty quick. The latest rumor is that the DisplayLink driver and the NVIDIA driver aren't playing well together. I realize Windows 8 is new, but the combo of Dell XPS + Windows 8 + Targus 3.0 dock == JUNK! I'm seriously considering returning the XPS and dock and going with a MacBook Pro, luckily I'm still within the return window.