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Old 10-30-2012, 06:53 AM   #1
Carlo
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Hi Stephen,

Is the problem happening only when the USB connected screen is the main screen (the one with the menu bar)? There are some applications that check only the primary screen for acceleration capabilities and then try to apply them to all screens with unpleasant results.
We'll try to reproduce.

Cheers
Carlo
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Old 10-30-2012, 11:51 AM   #2
Stephen
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Yes that appears to be the case, when I have my laptop as the main screen the problem doesn't occur.

Also it appears to improve the performance of LaunchPad if something other than the USB enabled screen is the main screen.

Is this something your update driver will be able to fix or does there have to be software defects raised against the creators of each software package that does this?

Thanks
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Old 10-31-2012, 07:39 AM   #3
Carlo
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Quote:
Originally Posted by Stephen View Post
Is this something your update driver will be able to fix or does there have to be software defects raised against the creators of each software package that does this?
Usually it's an application issue and we tend to contact the developer. In this case it could be a Java issue which would make everything more complicated and important of course.
However there are some things we can influence so we usually compare the behaviour across applications and products to check if it's an issue specific to us.

In any case, the developer is best placed to provide detailed debug information.

Cheers,
Carlo
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