Win 10 AU, DisplayLink 8.0M3, and Chrome Issue

[AlbanRampon]

Trekari,

I have not pretended anything in this thread.

We do have contact with Microsoft graphics, obviously as we have press release about that. But I do not expect any traction whatsoever explaining that there is an issue on Netflix when not using Microsoft Edge but only using Google Chrome browser.
We do have contacts with Google in different team, but not in the team doing the browser.
We do not have contacts at Netflix at all.

When this has reached the top of the backlog and if the team needs more information, then we will ask. Unfortunately today I have only 2 reports out of millions of displays currently in use with a straight forward workaround.

Of course, if you get feedback from the other suppliers, this will be helpful.

Regards,
Alban

[Trekari]

I would not expect you to discuss anything with the Edge browser team. My remarks regarding Microsoft are in reference to the WDDM change implemented in the Anniversary Update. That may have nothing to do with it, but it's the only graphics-related change that I'm aware of, and I know it came with the AU. Prior to AU, everything was fine, thus my suspicion that the 2.1 version of WDDM might have something to do with it.


Trust me: if I get any updates from anyone else about this, I will let you know.

[AlbanRampon]

Hello,

You could check about the WDDM version impact by downgrading your primary graphics card driver.
If you take one from about March 2016, it would be WDDM 2.0 and therefore work as such.

Kind regards,
Alban

[KingHeroical]

Netflix was the thing that helped me realize that it's the Chrome browser that's the issue (Netflix stuttering etc). Netflix doesn't even have to be on the USB connected monitor to have the issue - so long as the monitors (I use two USB monitors) are connected, the issue is there.

As well, I can see evidence of the issue without Netflix running - general poor/stutter behavior from other apps - primarily browser driven apps (they may be based on Chromium?)

Windows 10x64 1607
Xeon E5-1660 3.3GHz
32GB ram
1x nVidia Quadro 600
2x nVidia GeForce GT 610
2x Startech DisplayPort to USB adapters

[Trekari]

More people are posting about this issue with the same conclusions as I've reached.

Still no fix from Displaylink OR Google.

https://productforums.google.com/for...k/HC2BdindAAAJ

[AlbanRampon]

Sure, I am sure you are Jason on that forum.
You will note that thehollowbox replied to your complaint explaining this wouldn't be something for DisplayLink to look into but Chrome. So that's not really different to what you have been told here.

To address this, we would need some profiling of what is making Chrome sluggish. It could be several reasons. It could be a bottleneck with the GPU, the CPU, some threads in the browser, the Netflix code... The experts in Chrome is not DisplayLink.

Kind regards,
Alban

[AlbanRampon]

Sure, I am sure you are Jason on that forum.
You will note that thehollowbox replied to your complaint explaining this wouldn't be something for DisplayLink to look into but Chrome. So that's not really different to what you have been told here.

To address this, we would need some profiling of what is making Chrome sluggish. It could be several reasons. It could be a bottleneck with the GPU, the CPU, some threads in the browser, the Netflix code... The experts in Chrome is not DisplayLink.

Kind regards,
Alban

[bugmenot]

This is great! Just by turning off the displaylink monitor chrome runs netflix properly again. Hope a new driver is in the works to fix this. Thanks!