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12-16-2016, 04:32 PM
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#1 |
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Junior Member
Join Date: Dec 2016
Posts: 2
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Thanks for the reply. I can plug a USB 3 device in and it works just fine. I also tried a USB2 cable from the dock to my surface book and get the same results. Please see the attached with the requested info.
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12-16-2016, 04:40 PM
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#2 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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You're welcome.
Thank you for the additional information. Unfortunately, your dock has a hardware issue with the USB hub, I believe. I would recommend contacting the manufacturer, Targus, for hardware support. I suggest you mention that you have an ACP70 ITEM#60 which doesn't appear in Device Manager. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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