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Old 12-20-2016, 02:20 PM   #1
AlbanRampon
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Hello HannahMC00,

You are using different versions of Windows in the 2 laptops.
The graphics part of Windows changed between these two versions of Windows, and means that the DisplayLink device is now recognized as a standard display ***adapter***.
The graphics processing unit (= ***card*** or GPU) stays the same as before. DisplayLink does not, and never has been a graphics card computing pixels.

You would need to get more details from the failing software. But I would say it can come from the application which is not made for Windows 10 Anniversary Update and does not understand the concept of indirectly connected displays to the graphics card. It could also come from the graphics driver...

Kind regards,
Alban
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Old 12-21-2016, 03:19 PM   #2
HannahMC00
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Talking Fixed!

After updated my AMD R9 360 drivers this is now fixed!
I assumed this wouldn't be the issue as it worked when the adapter wasn't in use. However, it appears since the windows 10 anniversary update changes how adapters work and no longer lists them as external devices. Becuase of this my GPU did not accept having another GPU.
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Old 12-21-2016, 03:46 PM   #3
AlbanRampon
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Hello,

You still only have a single GPU.
You do however have multiple adapters. It is correct, this is new with Windows 10 Anniversary Update because of Windows native support for DisplayLink USB graphics.

Kind regards,
Alban
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Where to download the latest DisplayLink drivers
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