Services provided by USB 3.0 dock randomly disconnect

burtong · 12-22-2016, 01:45 PM

This is happening to me as well, are you running windows 10 by chance? I've been driving myself crazy trying to figure this out.

My docking station is a dell d3100

JTeseny · 01-04-2017, 11:41 PM

Yes, this is only happening with our Windows 10 machines. We have this same configuration (docking station and laptop) on Windows 7 and Windows 8.1 devices and they run fine without issues. I've pain-stakingly followed all instructions, tips, and advice I've found on this issue and nothing has worked!

Our Dell dock was also a D3100. I ended up purchasing a Dell docking station that the laptop locks into, rather than a USB dock. The laptop runs perfectly on the new dock.

Here is the dock I went with: http://accessories.us.dell.com/sna/p...n&sku=452-BCGQ

This does not resolve the issues I am having with the Lenovo laptops, though.

So far, all I know for sure is that the problem is isolated to Windows 10 and Display Link over USB 3.0.

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12-22-2016, 01:45 PM	#1
burtong Junior Member Join Date: Dec 2016 Posts: 1	This is happening to me as well, are you running windows 10 by chance? I've been driving myself crazy trying to figure this out. My docking station is a dell d3100

01-04-2017, 11:41 PM	#2
JTeseny Junior Member Join Date: Dec 2016 Posts: 2	Yes, this is only happening with our Windows 10 machines. We have this same configuration (docking station and laptop) on Windows 7 and Windows 8.1 devices and they run fine without issues. I've pain-stakingly followed all instructions, tips, and advice I've found on this issue and nothing has worked! Our Dell dock was also a D3100. I ended up purchasing a Dell docking station that the laptop locks into, rather than a USB dock. The laptop runs perfectly on the new dock. Here is the dock I went with: http://accessories.us.dell.com/sna/p...n&sku=452-BCGQ This does not resolve the issues I am having with the Lenovo laptops, though. So far, all I know for sure is that the problem is isolated to Windows 10 and Display Link over USB 3.0.