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#1 |
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Junior Member
Join Date: Feb 2017
Posts: 7
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I had posted a ton of details on here yesterday and now it is deleted. Why? That took a lot of time and research to help you all out and hopefully fix the problem? I found that the CPU being eaten up was due to the driver calling a directx 11 DLL as well as provided the numbered list requested. Did I violate some kind of TOS?
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#2 | |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Quote:
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#3 |
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Junior Member
Join Date: Feb 2017
Posts: 7
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So why was it removed? It wasn't spam, it was all technical detail on this problem.
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#4 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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You removed it from public view pending review when you added attachments.
__________________
Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#5 | |
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Junior Member
Join Date: Feb 2017
Posts: 7
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Quote:
This issue makes using the dock for Skype meetings or Webex impossible. I have to log into my VDI through my windows Phone and Continuum dock to join any meetings that have presentations or undock my laptop. |
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#6 |
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Junior Member
Join Date: Feb 2017
Posts: 2
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I have been fighting with my workstation for several weeks with resource issues. Locking up, running out of memory, cpu running way with resources, fan that sounds like a jet engine, etc...
After a lot of research I stumbled upon this post as I was looking at Windows processes and Endpoint protection as the cause of the issues. However I have now unplugged my dock, uninstalled the current DisplayLink driver issued on December 18 and rebooted my machine. On reboot I inserted the dock USB into a different port and let it install the driver through Windows. I am happy to report that my machine has returned back to normal...so far... Running Windows 10 Anniversary. After letting windows install the driver the display adapter appears as "USB3.0 Dual Video Dock" Driver Provider: DisplayLink Driver Date: 8/17/2016 Driver Version: 8.0.762.0 Along with the display adapter I have "USB Giga-Ethernet" Driver Provider: DisplayLink Driver Date: 5/20/2016 Driver Version: 8.0.403.0 Fingers are crossed but it appears to have solved my issue! |
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#7 | |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Quote:
Would you please be able to share your CPU+GPU details? Also what kind of resolution are you external displays? If I can understand the CPU issue, I don't get the high memory usage... As a general update, I have created support tickets with details from the different posters here in preparation to share a development build to test. However, during tests, an unrelated issue was found so I have not yet shared anything as I am not satisfied with the quality. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#8 | |
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Junior Member
Join Date: Feb 2017
Posts: 7
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Quote:
It took a while for windows to recognize the display adapters, but my keyboard and mouse it had no issue with. |
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