Windows 10 - neither laptop nor monitor sleeps

[AlbanRampon]

Hello,

No, this is not a known issue and this is one of the first thing manufacturers try with our driver: suspend/resume, hibernate/resume... This is also something Microsoft would have told us as they keep an eye on this through Windows telemetry systems.
I would look at the settings and also at what is connected to the dock which may keep the computer alive.

To give you an indication, the computer I have been using everyday since I joined DisplayLink in 2015 has a similar docking station attached and goes to sleep every time I left my desk when I lock my working station. That's more than 10 times per day, for each business day across more than a year.

Kind regards,
Alban